We want to integrate with CRM, where a customer can update the data after getting the details from the customer. their are approx. 50 fields needs to confirm with customer. and we want the same lead/ data to be apper infront of the customer, to whome our agent is talking with.
In short the dialed number will pop up the details infront of the agent. and he can confirm the missing fields with customer.
Is it possible with vtiger ? or I have to integrate it with in house CRM.?