IVR DTMF LOGGING

Zaraab

Well-known member
Zaraab - Well-known member  
I would like to save the DTMF inputs from the customer, to a database table. I want my agents to transfer the customer to an Park(IVR) where the customer will input the DTMF and the DTMF input will be logged into the database and after inputting the DTMF, the customer should be able to like "PRESS 0 To go back to the agent" and then the agent will get the customer back into the line.
 

Zaraab

Well-known member
Zaraab - Well-known member  
Have you messaged me there yet? I dont think ive seen it

Lets spread the knowledge here and we shall be able to get more inputs here and can learn more from each others.

Please let me know here and it will be fun to learn more and more from you and the other people in the same thread <3
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:D
 

carpenox

Most Senior Member
carpenox - Most Senior Member  
nevermind, i was going to try to help u get it working and then we could of reported the solution back here
 
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